Fraud and Security

Chargeback Fraud: What Is It and How Can You Prevent It?

One of the common complaints financial institutions get from cardholders is usually about a dispute regarding a legitimate charge on their cards. They will seek a refund and also want to still hold on to the items they purchased. Sometimes the cardholder may deny placing the order in the first place, or they may claim it was never received. When such claims arise, it is difficult for the card issuer to confirm this fact but to oblige the cardholder to keep them satisfied. The card issuer will then seek to apply for a chargeback.

Olufifun A.Content Writer

March 31, 2025 6 mins